Insurance Testimonials - Seely & Durland Insurance

8:30am – 5:00pm

Monday - Friday

13 Oakland Avenue,

Warwick, New York 10990

(845) 986-1177 (Direct Line)

(866) 255-3439 (24/7 Availability)

What our Clients have said....

Our mission is to be your most trusted advisor for all of your insurance needs.

Catherine Moore

The claim was taken care of in a matter of minutes. Everyone was great, so helpful, and very efficient. Thank you again.

Penny Royal

We recently used Seely & Durland for our shop insurance. Dot made the process quick and easy. They were also able to save us 20% from our previous carrier.

Donald & Rita Ruhl

This was my first claim and I was totally satisfied with the service I received.

Regina Wittosch

The staff is always very polite and helpful. Linda went over what I would have to do to rent a car when my car was being repaired. It was a very stress free experience.

William C. Rolan

I will remain committed to Seely & Durland Insurance because of their great service, honesty, and their commitment to doing what is in the best interest for me and my family. I can recall, several years ago, when, through some glitch, I accidentally paid Seely and another company for insurance for three years. The other insurance company, disappointingly, wanted no part in providing me a refund. When I contacted Seely & Durland, they immediately approved my request and provided me a full refund with no questions asked. Just recently, I was involved in a small fender-bender. I could not identify the other driver. Seely & Durland, once again, provided me with immediate service, authorized a rental with no questions asked, and quickly settled with an auto-body business (of my choice). Whenever I contact Seely & Durland, I am always greeted by the same person (s). They are friendly, professional and are always committed to serving MY needs. I have NEVER been disappointed by this company and I will provide them with my business for a long time to come.

Patricia Patterson

Linda was caring and gave her attention to taking care of my needs quickly. She called me immediately to inform me on what was being done and expected timing. She also checked back with me to make sure the insurance company followed through. Thank you so much, Linda!

Stephen & Nannette Hoey

Perfect! Excellent — very happy with S&D!

Richard Girardi

Excellent job – no problems. Other companies should take lessons from your agency!

Candace Depew

Always someone there to call when we do.

Richard Ackerman

You are always there when we need you, thank you.

Margaret Schmick

Everyone there is professional and friendly. Always helpful.

Angela Murphy

Always available to satisfy our needs regarding our insurance.

John Raynor

I always get great and fast service. My questions are always quickly answered.

Kathleen Mazza

I’ve been with you for 20 years and always have been pleased with your friendly service, professionalism, and care.

Mike and Sherry Veneziali, Superior Auto & Collision Center

Seely & Durland Insurance Agency has been our agent for 20+ years. We have peace of mind knowing that all of our insurance needs are professionally handled and can concentrate on running our business. Thank you for all that you do!

Jason House

Ability to complete most everything electronically, via email etc.; rapid responses to questions and attention to details.

Vincent Morgiewicz

Answered the phone; returned call quickly; acted quickly and effectively re question/problem/need.

Richard Slade

Loved being able to turn to someone who knew us personally, and could help us with any and all of our insurance issues. Thank you for all your years of help!

Peter Stika

Quick, easy, and accessible.

Hannelore Chambers

We are so grateful to Dot and her colleagues at Seely & Durland! They took the time to understand our organization’s unique set of insurance needs and were able to quickly find comprehensive solutions for us.

Naomi Raynor

Michelle is by far the best insurance professional there is. She makes you feel like you are her #1 priority, every time you call. I would not consider going to any another agency, despite the fact that I moved an hour away. I love the personal, friendly service that Seeley and Durland have consistently provided to me and my family over the past 20 years.

Denise Smith

You are all always very helpful and well informed when I call for assistance in any matters.

Donald McKenzie

We have always received prompt, expert, and caring service from everyone at Seely & Durland.

Michael Gong

I appreciate working with a local company, especially one that does a great job.

John Hennessy

You are always there for us when we need anything. We have been very long time customers and always pleased with your service. Thank you.

Mark Mazzella

Your staff is always courteous and helpful. I never have a problem getting the info I need and I always get prompt responses with my requests!!

Joseph Campone

Always get a straight answer and I can call whenever I have a question or concern.

Thomas Blaney

We have been with Seely & Durland for a few years now, they are good folks to work with and were genuinely concerned that we get the proper coverage at a fair price, without the overselling that we have gotten with other firms.

Jay Samuelson

Great customer service, always upfront with all issues and possibilities, returns phone calls and emails quickly.

Stuart Durland

SDI has always stressed proper coverage over price based on our particular circumstance. We’ve always appreciated the great service that Michelle provides us!

Nicole Santos Gregan

On behalf of an HOA, I was directed to Seely & Durland by a colleague after our prior agency was not helpful with a D&O policy that was about to lapse unexpectedly. I was put into contact with Dot Pinckney who was incredibly responsive, made a very tight deadline and was flexible when we needed to up our coverage. Even afterword, when there was confusion about a payment, Dot was proactive and got us an answer quickly so we did not overpay. Fantastic customer experience so far- thank you for your hard work!

Christina Fancher

Always get back to me right away with questions or concerns and super friendly.

Tina Mikulski

I had an unexpected issue with my auto insurance. Thank you, Michelle Dixon, for handling my situation with care, concern and professionalism. I would highly recommend Michelle for any and all your insurance needs. ⭐️⭐️⭐️⭐️⭐️

Mariann Garrison

Good service and answered calls right away. Hate when people don’t return calls.

Jairo Vasquez

You guys are always great — anytime I have questions or need anything, your representatives respond right away.

Nicole Gregan

Dot was incredibly responsive, made a very tight deadline, and was flexible when we needed to up our coverage.

Timothy Quinn

Always prompt service and friendly.

William Schmick

Everyone in the office is always cheerful and helpful. Been with S and D a very long time and never had a complaint.

Deanna and Thomas Cassella

I was pleased with every aspect of the process. Very easy to talk to everyone involved. I was also very thankful that I didn’t have to go online to complete any forms or to start the process.

Timothy Lowry

Everyone at Seely & Durland is professionally trained to handle all of my insurance needs. I love the fact that I’m treated like family instead of just another name in the file. I’ve always left there with a smile on my face knowing that everything is handled 100%.

John Rysinger

Everything you do is right by me.

Elizabeth Hagerty

I have been with Seely & Durland for all of my insurance policies since moving to NY in 1991. I have had several claims, but have never had any problem. Always great customer service!

Michael Barry

Always there whenever needed. And always with a smile no matter the time.

Peter Bellantone

It was a pleasure working with Brianna from our first contact until we signed the paperwork. She was knowledgeable, listened to our concerns, and was able to put together a product that works perfect for my family.

Bruce Bleimeyer

Seely & Durland are always on top of it, no matter what the questions are. I’ve used them for many years without ever a problem. Dot Pinckney is my favorite go to person. Thanks, Dot.

Linus Roache

Extremely courteous and very clear with advice, plus a very quick response rate. What more do you need?

David Erfer

Brianna always answered my questions quickly. She made it easy to purchase the right insurance that I needed.

Edward Marron, Jr – Black Meadow Club Inc.

The insurance services that you provide are outstanding and it is a pleasure to work with your firm.

Lucie McPherson

Friendly customer service and love that they shop around to find me the best rates.

Bruce Bliemeyer

I don’t ask for my insurance sent often, but when I do it gets there immediately.

Tammy and Michael Morgan

Everything was handled for me up to making the actual appointment for glass replacement. Great service!

Carissa Cupo

Michelle is always polite, responsive, and great to work with.

Lloyd VanDuzer

Always there when needed and always looking out for their customers. Shopping policies, getting best & proper coverage, etc.

Kendra Haas

Great customer service and the best rates possible.

Michael Barry

Everyone always willing to help whoever needed.

Steven Vinti

Always friendly, responsive, and answer questions fully.

Harold Pyke

Michelle has the best service skills I could expect. Knowledgeable, professional, and a good sense of urgency.

Christian Otto

Personal service and small – town feel of an agent that offers broad coverage.

Robert VanDuzer

You personally know us well and always have our best interest at hand!!

Charles A. Ehlers

Always fast, friendly service.

Victoria Uckermark

You are always available for questions.

Joe & Karen Ulrich

You make it feel like home.

William Wittosch

The service at this office is far superior to any other insurance agencies I have ever dealt with.

Jessica Bauer

I love Seely and Durland because they are always in your corner. Any questions you have, they answer. I never feel like I have to hesitate to reach out to them.

Diane Trimlett

My family has been using Seely and Durland for years now. We use them for our car, home, and business insurances. Michelle and the entire team are friendly and courteous. They answer you back in a timely fashion whether via phone or email and always look to see what they can do to get you the best policy and rates.

William Rosengrant

I am very satisfied with the service I receive.

Jennine McKenzie

You are the best! Always prompt to return calls, emails, thoroughly and patiently advise and answer questions.

Cherryl Hayes

Quick replies and prompt service.

Anthony and Jeanne Lampazzi

Michelle and the team are always helpful and work with you to resolve questions without a lot of bureaucracy.

Miles Kuperus

Proactive, Responsive, friendly honest service.

Carlos Valentin

The service is great. Thank you.

Danica Rose

Our business has been using Seely & Durland Insurance for a very long time, longer than I can remember. They are always there to assist with a very quick response time. They have helped us save a lot of money in switching many different policies to be carried with them.

Carol Reynolds

Always available and provides immediate support. Your agency is always very supportive and resolves claims and issues promptly. Nothing needs improvement. NYCM is a great company to deal with, and Seely & Durland suggested many years ago to work with them, and it was the best choice for me.

John Reddan

We’ve worked with Michelle for over 10 years and she’s always been great with us. She’s always accessible, always helpful, and extremely knowledgeable.

Genine Rose

Always helpful and so very nice. Thank you for all you do. We were insured with you through my previous job and since I spoke so highly of you, my new employer welcomed the chance.

Kurt Schmidlin

Everyone at Seely and Durland goes out of their way to help with any questions or concerns we may have. Working with Michelle especially has always been a pleasure. Michelle is a Godsend! She has guided us through all of our insurance needs for years and we couldn’t be more grateful for her patience, knowledge, and kindness!

Terrence Arnold

Your company (Michelle) is always so helpful.

Terri Rogers

Friendly and fast service. Never tried to sell me anything. Are always there when I need them. GREAT SERVICE, VERY PROFESSIONAL. I PLAN ON STAYING WITH THEM FOR A VERY LONG TIME.

Raymond Maher

We have been with Seely for a long time and have always received exceptional guidance, support, and service. Well done!

Karen and Joe Ulrich

When we think of Seely & Durland, all I can say is “There’s no place like home.”

Anthony Ptak

To be honest, with all the offers out there from other insurance companies, the reason that we have continued with Seely & Durland is because we can always count on being able to directly contact you. And we can count on prompt, courteous service.

William & Regina Wittosch

Always, even for a simple question or for an improvement in all of our coverages, you folks are a pleasure to deal with. Improvements — none we can think of at the moment.

David Bartnowski

It is always a pleasure when you are treated the way you should be as a customer/client.

Anthony Lampazzi

Michelle and the team are always helpful and work with you to resolve questions without a lot of bureaucracy.

Jeannie Miller

The Polish Legion of American Veterans Post #16 has had the pleasure of working with the Seely & Durland Insurance Agency for over 15 years. Whenever I need anything, everyone there go above and beyond to assist me — that means a lot . So if you are looking for a really great insurance company, call Seely & Durland and get the best.

Robert VanDuzer

Dealing with a home town company is number one in our book. They always have our best interest at heart!!

Danica Rose

Our business has been using Seely & Durland Insurance for a very long time, longer than I can remember. They are always there to assist with a very quick response time. They have helped us save a lot of money in switching many different policies to be carried with them.

David Kemp

I have been a customer of Seely and Durland’s for 30 years their service is excellent , they answer any of my question quickly and accurately, offer me options on different products and take care of any claims without issue.

Joanne Graney

Can’t say enough good things about Garrett and his team. Sarah, my agent is always available, with guidance and answers. Thank you Seely & Durland! I would highly recommend this agency.

William Wittosch

The staff at Seely and Durland is a pleasure to deal with. We recently had a claim. The incident was handled quickly. We were very satisfied with the service there and have been with them for over 30 years.

Rochelle Dejong

Always there when needed, very important to me to be able to call with a question and get an answer immediately either by phone or email.

Karen & Joseph Ulrich

When we think of Seely & Durland all I can say is “there’s no place like home”.

Kathleen Pettit

The folks at S&D are smart, and really know their stuff. I always feel that they are working for their customers and not for the insurance companies, and that gives me great confidence that I get the best insurance advice, coverage, and rates possible.

Roger Vanderplaat

Love the new App, really cool stuff, but it is always about the people that you work with at Seely & Durland.

Erica Scott

We highly recommend Seely & Durland Insurance. Garrett Durland and his team are responsive, attentive to our needs and professional. We couldn’t ask for a better service. Thank you!!

Thomas Boyd

Always responsive and helpful. Very proactive.

Christine Wentworth

You were great in taking care of our needs in a timely fashion! I called you about a quote for an event we were having, you did your research and came up with the cheapest quote that we had received, and I had called two other insurance agencies prior to you. You were also pleasant to deal with and answered any questions I had. i would definitely recommend Seely and Durland!!

Joe Randazzo

Jonathan Geissler at Seely & Durland was absolutely amazing to work with. Exemplary service and expertise. You just don’t get this kind of service anymore. Highly recommended!

Angela Mertens

Tammy is wonderful – very knowledgeable and efficient. Customer service is great with quick response time to questions and requests. Love our one stop shopping!

Maria Ollert

Michelle is very knowledgeable. If there is something she is unsure of and needs to research, she gets back to me in a timely manner.

Joseph Holahan

Prompt and friendly service.

Mary Reilly

Our business has a lot of moving parts. Many departments that need to be cared for in their own way. I find that you are always there to help when we need it!

Bob Carins

Great service always!!

Michael McSweeney

Excellence service and response time.

Virginia Rogers

Michelle is just wonderful. She made this part of my homebuying process ridiculously easy by being so efficient and patient.

Vincent Scarcella

Always there with personalized service.

Douglas Stage

You always answer our inquiries timely and follow up when needed.

Lynne Lorimer

Great customer service. Warm & welcoming professional staff.

Lynelle Alessi

Love Michelle Dixon!

Nancy Mazza

Always available and works to save me costs.

Erna Hegnar

Appreciate the professional and knowledgeable information and support I receive whenever contacting the Seely & Durland Insurance Agency. Thank you!

Evelyn Sfraga

Great customer service and the best prices for my insurance needs.

William Signor

You shop for best rate and I can always get my agent by phone.

Jeffrey Olefson

Good service quick response to inquiries knowledgeable.

Philip Novins

Great communication, very personable.

Linda DeVries

The agents at Seely and Durland have always been courteous and helpful! Whatever question or claim, they efficiently handle the situation.

Gregory Zinsley

When we came to Michelle, our rates for home/auto were cut by 1/3. She is available for questions and concerns and returns messages very quickly. So, for rates and service, I am very satisfied.

Kenneth Mitchell

Community minded. Receptive, responsive and professional! All around solid agency.

Shannon Casscles

Prompt responses, good customer service.

Bartley & Barbara Baker

I would just like to say the service from Seely & Durland has always been quick and courteous. Thank you very much!

Liz, All County Window Cleaning

I’ve been using Seely & Durland’s portal to get insurance certificates for almost a year now. The site is easy to navigate and makes creating the certificates a very quick process!

Marguerite McNally

Any claim was handled promptly and very professionally. I have always had a good experience with any claim I have had. Very happy with Seely & Durland. No improvement needed.

Inga Spence

Everything was done well and in a timely manner. Nothing to improve on.

Debra & John Ruel

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Dawn Ferrec

Rylex Custom Cabinetry and Closets have worked with Seely & Durland for many years. As our business has grown, we’ve relied on their expertise to help us make decisions that protect our changing company. We know we can depend on them to take care of any questions or issues that arise with professionalism and integrity.

Rue & Joan Kamna

My husband and I were very pleased with your agency through the whole claim process. Since day one everyone at the Warwick office has been courteous and helpful.

Daniel A. Weslowski, Jr., Dan’s Lawn Care, LLC

Thank God Seely & Durland reviewed my insurance coverage when they did!  I was told by my original insurance agent that the large renovated barn on my property, which I used as my business shop, was fully insured under my homeowners policy.  Seely & Durland pointed out the business exclusion on my policy, which eliminated coverage on my shop.  Two years later after switching to Seely & Durland, a fire completely destroyed my barn – a claim of over $400,000!  Seely & Durland saved me from what would have been a devastating loss.

Kevin J. Mulqueen, CLU, ChFC, CFP

Thank you for your exemplary service in seeing to my personal insurance needs. Your trusted advice, valuable analysis, and placement with well-rated carriers demonstrate that you not only know your craft, but will only use resources and companies that will stand the test of time. Thank you for your help. I am very comfortable recommending you to any of my clients or friends.

Edward Cook

We were dissatisfied with an action our previous insurance provider was planning, so we cancelled them. Our new agent, Michelle, at Seely & Durland, was able to quickly set us up with a new insurance company and save us some money at the same time. We were extremely satisfied with the attention and level of service that we received.


Linda is the best! She always takes time to listen to the issue and explain options. She is always professional!

Barry W.

SDI has provided me with very good customer service. They return calls when I leave a message, and have actually saved me money over time. I believe they’re honest and care about both their customers and their community. There is ample evidence for this last claim – that they care about their world, which is also mine – and make an effort to make their mark in a positive way.

Terri Rogers

You couldn’t ask for a better insurance company. They took care of me when I needed it. Found me the cheapest insurance for my car and apartment. Fast service, Excellent and A+ all the way. My agent, Michelle, is the best, period. Thank you, Seely & Durland.

Nancy & Donald Driscoll

Linda Decker is the most professional agent, and always willing to help and assist with claims. Thank you.

Bart & Mary Ellen O’Brien

All areas were handled well! Kudos to all!!

James Feldner

Overall a very positive experience. Claim was handled quickly and professionally.

Stella Baker

Every aspect of the handling of my claim was done with excellence, courtesy, and speed. I have already recommended and will continue to recommend the Durland Agency.

Veronica Dedeic

Excellent service — hard to improve upon!

William & Alberta DeFreese

Everyone I spoke to through the company itself and Linda answered all my questions and was very prompt with handling my claim.

Joseph Campone

From my first call to Seely & Durland to picking up my car, it couldn’t have been more stress free. Thank you.

Kristen Sumple

Linda Decker is wonderful! She always responds promptly, makes the process much easier, and provides appropriate guidance.

Valley Electronic Inc.

Overall, you made our experience easy and stress free! Thank you to your entire staff!

Allada Lake

I have no complaint about my insurance company or Seely & Durland.

Ronald & Patricia Duelks

Again, Linda Decker has been our agent for years. She is always warm and compassionate when we have a problem. She is so wonderful.

Janet Middleton

Very satisfied with the way this claim was handled.

Jeffrey Ciampa

Linda Decker was with us every step of the way. The Hanover adjustor was incredible! Seely & Durland, Hanover, and Enterprise Rental made it look easy!

Lois Dunikowski

The people I spoke with at the agency and the claims adjustor from MetLife were all kind, courteous, and understanding of my situation and claim. I am very pleased with the recent experience and result.

Timothy Lowry

Tammy took my claim and Linda followed up on it. Linda did an excellent job. I am so happy with the outcome. Everyone at the agency is so courteous and professional. I think that is why the agency is so successful.

Joanne & Gene Iannuzzi

I received a call back within the hour and had an appointment set up immediately. The Safelite technician was on time, knowledgeable and courteous. Michelle and Linda once again went over and above. Thank you.

Marcus & Barbara Millspaugh

I was not left guessing during the entire experience.

Anthony Martini

Easy to report, easy instructions and advice. Thank you.

Trattoria Viviano Inc.

We’re confident in your diligence in expediting and overviewing our claim.

Barry & Veronica Speiser

Seely & Durland has always been excellent.

Lori & Kenneth Myruski

Everyone in the office was very polite and helpful.

Ronald & Barbara Wilhelmy

Everyone was excellent & very professional!

Carol Reynolds

Your company always responds quickly and provides the best customer service.

Sandra Lucas

Excellent service! Dot is wonderful and very professional.

MaryAnn Buckley

Your agency is a pleasure to work with!

Bartley & Barbara Baker

Always courteous, prompt, and satisfactory. Thank you.

Richard Girardi

No improvements needed! Great service!

Christophe Laudamiel, President, DreamAir

Very timely, responsive; adapt themselves in different case scenarios; can-do attitude and friendly.

Douglas & Susan Schuler

We are very satisfied with the service – in less than two weeks our claim payment was received and appointment for repair was made.