What our Clients have said....
I get answers to my questions in an extremely timely manner. Nothing could matter more.
Excellent customer service.
It is such a pleasure to deal with the professional, efficient agents and staff at Seely & Durland. They work hard to make sure you are accurately covered. Although we all pray we will never need our insurance, especially for total loss, it is really important to be quoted honestly with complete coverage.
Michelle Dixon goes above and beyond to find the best insurance company to fit my needs. When I’ve had an issue, she handles it with care and concern. If you want an insurance consultant with years of experience and compassion for her clients, Michelle Dixon at Seely & Durland is the person to see!
The staff here is excellent and provided excellent service to our family for years!
Brianna Smith is very quick to respond to emails and just get the job done!!!
Tammy was extremely knowledgeable about all policies she had to offer and she took her time to explain all options.
I was able to reach my agent easily and quickly. My claim was handled in an efficient manner. The insurance company adjuster was prompt and courteous. My claim was settled fairly and honestly. Overall, I am happy with the service that was provided to me.
Extremely satisfied with the service I have received through the years. Always received friendly and courteous service!
Exceptional personal attention.
Thomas Spreitzer, Diversified Brokerage
My firm has had the pleasure of working with Seely & Durland for a number of years. Honesty and hard work does not do justice in describing the firm and all that support this great agency.
Choosing to work with Seely & Durland was the best and easiest decision I’ve made. Since the beginning, they’ve made my insurance experience easy. They’re always there to help and give answers in a precise, simple manner that is easy to understand. I highly recommend them!
Asked for review of my premium and received immediate response and received a considerable savings.
Always Available, friendly, knowledgeable, and takes care of our requests in a timely manner. THANK YOU…
We have been doing business here for over 20 years. In every instance, be it a simple question or a serious claim, the people here have been above category in professionalism and friendliness. Michelle Dixon has been our go-to person and we depend upon her to handle our insurance needs.
We came to Seely & Durland because of the neglectful service of another agency in Warwick. Michelle did her research and we left the office feeling that our business was appreciated.
Very happy with Seely & Durland. Brianna and Michelle are so knowledgeable and helpful. Wouldn’t think of going anywhere else.
Excellent response times, helpful, and helpful with claims!
John Vero got back to me immediately. Everything seemed to go very smoothly. Thank you all for your help (especially John Vero!)! 🙂
Excellent support, given the circumstances created by COVID-19. Well done!!
Amazing service as always. Thank you!
Seely & Durland has worked hard for me to make sure that my coverage is adequate to manage my potential liability. The staff including Michelle and Dot regularly follow up with me about policy updates.
You really cared about me, how I was feeling, and took great lengths to help me along the way of paperwork. This was the first accident I have been in and I was extremely upset. You calmed my fears and helped me deal with this unfortunate experience.
Easy to reach on the phone, Brianna was very helpful and had answers to all my questions, and the personal touch of sending a welcome card to our new home was the icing on the cake!
Very clear. Very fast. Very nice. Very patient.
I have had insurance for two years with the agency. My questions were always answered in a timely manner. Choosing the correct insurance was made easy because the pros and cons were explained.
Excellent staff, very efficient, very dedicated.
Excellent customer service by Dot!
I feel like always getting excellent services.
By far the most comprehensive company I’ve dealt with in my 38 years of business. I am extremely happy with their level of customer service, knowledge, and overall understanding of my business model.
Thank you, -Tommy Tritthart, Triton Cleaning Inc.
Perry & Bonnie Biccum
All areas of the claim were handled in an excellent manner and thank you for the service.
I feel that when I call, I’m important and getting a quick response. Thank you@
This was my second contact with Seely & Durland since the merger with Vero Agency. Both instances were handled with courtesy, professionalism, and promptness. I was quite surprised by the swift reply to my inquiries from both NYcm and S&D Agency. I appreciate this level of service.
Phone calls are always answered immediately and the ensuing service is always done efficiently and promptly!
The full service that is offered by Seely & Durland Insurance is excellent; response to inquiries, issues, etc. is immediate. Highly recommended.
Always communicating clearly and staying connected to our needs.
We have been doing business with Seely & Durland for many years and feel like they have our best interest in mind. The staff is always willing to help and answer all my questions no matter how trivial. John and I feel like they are part of our family.
Excellent customer service, competitive rates, and a smile every time I come into the office. What else could you want from your insurance company?
Edward Marron, Jr.
Outstanding and knowledgeable staff and service.
You have answers for all my questions and concerns. Thank you.
The staff at Seely & Durland is always available to answer any questions that we have. Their help and guidance are extremely valuable to us both personally and when it comes to our business. I would highly recommend Sara Werling and the entire Seely & Durland staff for their knowledgeable and efficient followthrough with all of our insurance needs.
Seely & Durland is always ahead of what I need and incredibly fast when they are asked of something. Very responsive.
I am totally happy as a client.
We have dealt with Michelle, Tammy, Garrett, and Stu for many years. S&D provides our personal and business insurance, from auto to workers comp and everything in-between! They are friendly, helpful, and skilled in what they do! If you ever have a claim, they are in your corner and ready to help! We LOVE S&D and wouldn’t trust our coverage to anyone else!!
Always friendly service and very helpful.
Sara was extremely helpful and patient as we contemplated the correct and affordable insurance needs for our not-for-profit organization.
Sara and her co-workers always answer our questions in a timely manner. They always point us in the right direction with our business questions/requests.
Always have our best interest at hand. Also, love personalized service and speedy response when we call.
Michelle, when asked, you do always “homework” to make sure we receive the best possible coverage for our needs.
Personalized service which addresses my needs very specifically.
Over the years, you have given us very personal care in all our insurance needs. We can always trust your advice and suggestions.
Always there to help!
The staff at Seely & Durland are very helpful when you have an accident. They were always there to answer questions and give me guidance.
Michelle is very efficient and helpful! Answered all questions I had about my new policy.
The attention we receive from everyone in the office no matter what the situation is. The quick response time with information that needs to be sent to our clients. Helping our company save from spending more than we should be.
Prompt responses and home town feeling.
Seely & Durland are always available to answer any questions or concerns we might have. They make you feel like they value your business. I highly recommend them.
Michelle is reliable and friendly whenever I need her help with insurance-related matters.
Great service, fast response time to questions.
Always there to help and answer questions promptly and supportively!
Your staff responds to my calls quickly and handle all issues just as fast.
Seely & Durland is reliable, honest, and a pleasure to deal with.
All positive comments. When the insurance would give me the rental car (the number of days I wanted) when the truck was finally fixed. Linda at SDI got it done for me. Thank you!!!!
Always very responsive to any requests for insurance certificates and available. Appreciate it!
Best insurance company I have ever had the pleasure to work with. They have always been there for me when I needed them.
Service and professionalism!
Terrence Arnold II
I appreciate the attention given when I think my questions are dumb. I like the feeling that my coverage is very good on all my cars and home.
You provide good service!
This is the best insurance company I’ve ever been with. Tammy Artusa is by far the best!! She answers all questions and concerns very quickly and understands my specific business needs.
Very open to questions and willing to help.
Hometown personal service. Friendly staff eager to help. I like doing business locally.
Great service, great people!
Seely & Durland provide great service and options, friendly and accessible agents, and overall competitive value!
You folks work for the customers and not for the insurance companies. Everyone there is service-minded and knowledgeable! It’s always a pleasure dealing with the company.
We have been with Seely & Durland for 26 years now. Seely & Durland have insured our home, cars & our business for almost all 26 years. Ms. Dixon, in particular, has consistently gone “the extra mile” for all of our needs in insurance. From making a claim to acquiring the best price for additional insurance, Ms. Dixon & Mr. Durland have been consistently reliable. The personal at Seely & Durland bring a certain personal attention to detail no internet insurance company will ever get close to. Long after the premium is paid, service is where a truly qualified insurance agent comes in. Seely & Durland’s personnel prove that day after day. I highly recommend Seely & Durland for any of your insurance needs.
George Samalot, Samalot Marine
Michelle was very helpful. Price of insurance was substantially less than I was paying elsewhere.
Personal service, quick response to processing claims, no hassles. It’s nice to know everybody’s name when I call the office.
Patrick & Margaret Kemp
Very informative during the multi-step process.
Everyone is great and always available to help.
Working with Dot Pinckney is great! She is so pleasant and really makes the process easy for us. She makes sure we are always up to date and have the best coverage. I highly recommend Seely & Durland Insurance!
You do everything right. Everything is taken care of timely and I never have to do a thing.
The couple of times we’ve needed help or had insurance questions, the office has always been courteous and helpful.
Always there to answer a question.
Great customer service. Friendly office.
The personal and professional service we receive when changes are made to our policy, whether adding or deleting vehicles or questions about insurance coverage. Brianna is always available and on top of things for us.
You are incredibly knowledgeable, friendly, and always make time for my questions. Thank you!
Always helpful and always answer so quickly, price is right. Thank you for your services.
Great customer service and prompt replies to any questions or issues we have.
As far as I know, thank God I never had to use you for anything serious. And I like to keep it that way. Thank you.
Personalized service resulting in premium savings.
Michelle was on point. Great follow up.
My experience has been very good so far. I remembered the detail and courtesy Brianna had with my inquiries, that when it came to renewal, I reached out to join the S&D group. So far my experience is good and I have recommended you to a friend. I look forward to working with you going forward.
Betty and Joseph Zimmerman
We were very pleased and impressed with the speed of response and level of service we received at every level. Three days from the claim filed in the afternoon, the entire process was finished with efficiency.
Responsive to my concerns and questions. Great communication and service.
Tammy has been very responsive and working hard to take care of our insurance needs.
You were always there , personally, when i had a problem, and it was painless when we found the solution…..
Every team member that has assisted me at Seely & Durland has been professional, helpful, and quick to assist with questions or to make policy recommendations.
Everyone is very helpful, knowledgeable and a pleasure to work with.
Friendly and helpful staff
Our Agent, Sara, and the entire staff consistently provide us with competitive, comprehensive and affordable policies. Customer service is excellent!
Having my insurance though seely durland has been a seamless experience
Answers the phone quickly and relies to all my questions no matter how small…
Personal and friendly service!!
Customer service is excellent
Excellent service. Love doing business with my neighbors!
Michelle and Brianna always make sure I have the proper coverage on my home and auto. When I painted my house purple and installed bronze gargoyles on the roof, Michelle made sure I had a fine arts floater to cover Pooky and Gus.
My representative, Tammy Artusa, was friendly, knowledgeable, and happy to help with any questions I had about my policy. She is also quick to respond any time I need to reach out with a question or to schedule an appointment to make a change to my coverage.
Dot is a great agent of your organization. She is there when we need her and always has the answers to our questions. The insurance is fairly priced for out business and the service is great.
I absolutely love working with Sara. She is always on top of things, explains everything to me and is such a pleasure!!!
Great service. Very professional. Found us a way to save money on our antique business insurance.
Melissa De Leon
Always willing to help with a pleasant demeanor even though I feel like I call too often. You are all amazing at what you do and have an amazingly pleasant and knowledgeable team.
Always ready to answer a question, solve a problem, remind me when I forget to pay. You are always pleasant and very accommodating. I truly appreciate all you do.
From personal experience, Always had EXCELLENT service AND CONCERN provided by all of the Seely & Durland employees. Services provided to me personally and for my business has always been exemplary. Pleasure doing business with.
SDI really gives a personalized touch, and I’m confident that they provided the best coverage and support possible.
Friendly customer service, always greeted with a smile whenever I come to the office.
Michelle’s knowledge of reliable, local, home repairmen, covering a wide range from inside & out, is a bonus for us.
Very happy with your service.
Always very responsive and on top of any and all issues. Especially the time sensitive ones.
And, they are all very nice & friendly, I must add!
Basically I asked for a disability policy that I was unable to get from 3 other agents I contacted and had it within hours. Very impressive!
Quick response ,reasonable rates
Seely & Durland are always available to review my policies with me and to answer all of my questions. And, they always find the right coverage at the best cost.
We appreciate the personal assistance we receive whenever we have questions. The staff at this office is super. Thanks
Efficient and effective service; personal attention to customer needs and inquiries.
There is no place that I’d rather be!! You guys are the cats meow….
We used homeowner insurance through Seely-Durland and Brianna Smith made the entire process friendly and easy. I made a mistake when buy my last home in that I was late to prove homeowners insurance. Brianna reassured me that it would be handled quickly and I was able to show the mortgage company proof because of her quick work.
Provides me with best and most economical insurance
Michelle Dixon is always available to answer questions.
Michelle was very patient in answering my questions and provided me with numerous alternatives to fit my needs.
They’re always ready to answer your questions and very accommodating to customers.
Kathryn Samer & Beth Doty
Linda, Michelle, and all your staff are always fantastic!!! You listened, took all information, explained the process, and all was resolved in a timely manner. Great job by all.
We have been a customer of Seely & Durland for many years. Without exception I have always been greeted in a professional and friendly manner by every staff member ( even if I have a silly question). It is also important to us to give our business to a local well established and professionally run firm.
Michelle has been a wonderful insurance resource for us. Thank you!
You actually answer the phone right away and I am directed immediately to who I need to speak to. (unlike the rest of the world where you waste time in an automated system). Dot and Brianna have ALWAYS been helpful and keep me on track. They are the best..Having multiple policies with Seely & Durland has made my life a bit easier. Highly recommend this company.
Very quick responses and have handled all transactions politely and correctly in a timely manner
Michelle Dixon is the best!! She handles her clients with care and compassion. I’ve had a couple of stressful situations occur through the years and she put my mind at ease. I have sent her new clients because of knowing they are in good hands. I will continue sending customers her way. If you want an insurance agent with years of experience and a person that truly has your best interest at heart, call Seeley and Durland and ask for Michelle Dixon.
I always get helpful, understandable information when I have a question, and the office prompts me just enough to review my insurance needs and keep me properly and cost effectively covered.
Michelle has been a professional from day one finding me the best and most affordable insurance! Thank you!!
Seely and Durland has provided the most personal approach to insurance that I have ever experienced.
My change of my auto, homeowners, and umbrella policies was seamless.
During my process of buying my new condo Michelle Dixon of Seely & Durland Insurance went above and beyond to correct a “flood zone” discrepancy and helped get it corrected. This saved me money and having wrong information on my title insurance.
Michelle also worked very well with my mortgage underwriter to insure all insurance issues were covered properly. Thank you so much.
Your customer service has always been top notch.
Recently Linda helped me through the process of a claim when my car was hit while parked. She was right there when ever I needed her advice and I truly appreciate all of her help. She’s the BEST!!!
Seely & Durland is always there for me when I have questions or need to take action at the last minute! Above and beyond service- that is why I use you.
Seely & Durland provides excellent personalized service. I trust their advice and service.
Solid response rate and dynamite customer service!
Super responsive and solutions appropriate to our needs and budget.
when ever I have a question or a problem I always get an answer
Hometown service with solid knowledge that always puts their clients needs first!
You are always there when needed. That’s important to us
Steely and Durland is like dealing with family. Whenever I have a question or problem someone is there to help. There is no long wait time to receive someone to speak with who barely understands what I’m saying. Thank you for many years of warm family service.
Very happy with the assistance I’ve received from Dot (and other staff). I’ve been a happy S&D customer for 7 years.
Bri made finding insurance for my new car so painless! It was a very quick process and she answered every question I had fully and promptly. It’s always a good experience with Seely&Durland!
The claim was taken care of in a matter of minutes. Everyone was great, so helpful, and very efficient. Thank you again.
Everyone is so helpful and knowledgeable. Michele and Brianna are the best. We highly recommend Seely & Durand!
Easy to get through to the agent. I don’t get a automated machine and she is available or calls me back right away
The timeliness and efficiency of your service was excellent! You worked to understand our needs from the start, and kept the process a pleasure throughout!
My go to source for insurance information and expertise.
Excellent customer service and very thorough ensuring all of our insurance needs are met. Thanks!
Brianna made the whole process as easy as it could be, found me the best priced premium for my needs and quite truthfully it was one of the easiest process I ever went through. I could not be happier with the service and professionalism I receive from Seely & Durland.
We recently used Seely & Durland for our shop insurance. Dot made the process quick and easy. They were also able to save us 20% from our previous carrier.
Donald & Rita Ruhl
This was my first claim and I was totally satisfied with the service I received.
Fast efficient friendly and affordable. Also, just a stunning building.
Quick and Easy
The staff is always very polite and helpful. Linda went over what I would have to do to rent a car when my car was being repaired. It was a very stress free experience.
Everyone at Seely and Durland Insurance Company are always very helpful. They always help with our claims, etc.
The staff at Seely & Durland are generous with their time and quick to respond.
We appreciated the way your service handles their relationships with their clients, always looking our for how you can improve our policies whether personal or business and we also appreciate the quick response time via email/phone calls regarding any matters or questions we may inquire about. Seely and Durland is always looking out for their clients and we would recommend them to anyone. Warwick, NY
Prompt service, and you are always there when we need you
Edward Marron, Jr.
Outstanding service by Insurance professionals.
Always there with solutions when I need it , also excellent service
William C. Rolan
I will remain committed to Seely & Durland Insurance because of their great service, honesty, and their commitment to doing what is in the best interest for me and my family. I can recall, several years ago, when, through some glitch, I accidentally paid Seely and another company for insurance for three years. The other insurance company, disappointingly, wanted no part in providing me a refund. When I contacted Seely & Durland, they immediately approved my request and provided me a full refund with no questions asked. Just recently, I was involved in a small fender-bender. I could not identify the other driver. Seely & Durland, once again, provided me with immediate service, authorized a rental with no questions asked, and quickly settled with an auto-body business (of my choice). Whenever I contact Seely & Durland, I am always greeted by the same person (s). They are friendly, professional and are always committed to serving MY needs. I have NEVER been disappointed by this company and I will provide them with my business for a long time to come.
I will remain committed to Seely & Durland Insurance because of their great service, honesty, and their commitment to doing what is in the best interest for me and my family. I can recall, several years ago, when, through some glitch, I accidentally paid Seely and another company for insurance for three years. The other insurance company, disappointingly, wanted no part in providing me a refund. When I contacted Seely & Durland, they immediately approved my request and provided me a full refund with no questions asked. Just recently, I was involved in a small fender-bender. I could not identify the other driver. Seely & Durland, once again, provided me with immediate service, authorized a rental with no questions asked, and quickly settled with an auto-body business (of my choice).
Whenever I contact Seely & Durland, I am always greeted by the same person (s). They are friendly, professional and are always committed to serving MY needs. I have NEVER been disappointed by this company and I will provide them with my business for a long time to come. William C. Rolon
We have always had excellent service from You. In addition, whatever we needed was taken care of promptly which is important to us. We are very pleased with your agency.
Sara did a great job of helping us to understand the terminology through the maze of insurance questions and finding the right insurance for the size of our organization. I would definitely recommend Seely and Durland for anyone’s insurance needs.
Great service. Friendly always.
Always there to get on phone with insurance company and explain things so we don’t have to. That alleviates a lot of stress on us.
The quick respond to my to my request i
And the best agent, I feel so happy the way she treated me ‘ thanks again
I was very disappointed in the level of service I was getting from Geico and Allstate over the years and reached out to Seely & Durland for their help with my home and auto insurance. Brianna Smith was a gem—personable, knowledgeable and efficient! She made everything easy and all applications, forms, etc. were handled via email. And she saved me money! I’ve lived in Warwick for 32 years and I wish I connected with Seely & Durland sooner.
terrific service , answer any question quickly and professionally
great service and great value.
My agent is easy to reach and provides very good assistance when I need help.
The staff was very efficient when I had my accident last week.
Seely & Durland always has your best interest in mind.
Prompt responses and hometown service -J&K
Great staff, excellent service!
Always knows and answers my insurance questions.
Always able to supply and cover insurance needs.
Thank you for your support
Great service. Great follow through and always timely.
Getting my auto insurance updated quickly.
I love that there is always someone available to answer any questions.
Linda was caring and gave her attention to taking care of my needs quickly. She called me immediately to inform me on what was being done and expected timing. She also checked back with me to make sure the insurance company followed through. Thank you so much, Linda!
Dot meets with me annually to review my policy and ensures that we are covered while keeping our costs minimal. Dot answers all of our questions, promptly and thoroughly. I never have to worry about our policy!
Promptly addressed my need to supply bank with proof of insurance for a refi on business property and home equity loan.
Very professional with a lot of knowledge , very nice to talk and very helpful.
Always attentive and helpful, and promptly respond to emails and messages. Seely and Durland is the best!
Seely & Durland is extremely responsive and responsible.
You couldn’t ask for better service. They will find you the Ins. you need for Apartment, Home. or car and at a good price. They take the hassle out of finding the right Insurance that you need, instead of you spending your time finding it.
I give them a 5 star plus– and I’ve been a customer for many years and will continue with them for years to come. Plus I have to say that Michelle Dixon is the best at what she does.
Terrence Arnold II
I like the options we are given. We appreciate that when we have questions they are almost always taken care of in a short amount of time, i email A LOT, like annoying a lot and Michelle is great at getting back to us.
I had an accident this October needed auto repair shop you guided me through the whole process in finding the right professional and paying my claim promptly.
Always good service and answer questions.
SEELY AND DURLAND ARE CONTINUALLY LOOKING OUT FOR OUR BEST INTEREST. THEY ARE PERSONABLE, REASONABLE AND EFFICIENT. LOVE THEM! ASHLEY IS AMAZING!!
BRYAN AND JEAN MCPHERSON
Love the follow up with communication. Would like a E mail every 4 months on snap shot of current policy viewing rate and coverage being it comes out direct from checking…
Great communication always. Everyone is a pleasure to work with.
Anytime a request is made for COI’s, auto info, etc. the response is always immediate and appreciated.
Professionalism friendliness are excellent.
Highly recommend! Everyone is very friendly and knowledgeable. Over the years we have had a couple claims and Michele and Brianna were so helpful. I wouldn’t think of getting our insurance anywhere else.
Anytime I have an inquiry responses are immediate and thorough. Staff is friendly and professional. And we are guided with our insurance needs and our protection as a priority.
Brianna was phenomenal – answered all of my questions quickly and without issue. Excellent all-around service and happy to work with them on my insurance needs.
Everyone has always been willing to help answer and do best by us. Things are taken care of quickly too
Found the best rate around.
Answered all our questions.
Good customer service.
You’re responsive to my needs, and follow through on issues.
Great customer service
I prefer doing business with local company’s,that keeps some of the capital in my hometown,and you personally we a pleasure to deal with.
My agent Dot always is prompt in getting back to me on my insurance concerns, questions and needs. The staff there are extremely professional and courteous.
You were knowledgeable, friendly, get more personal service and had competitive rates. There is nothing like promoting and doing business with local business owners. :0)
Dot is always here to answer my questions and help clarify whatever it is that I am concerned with
Great customer service!
Seely & Durland has always provided excellent service for my insurance needs and quickly responds to any questions I may have. Friendly and professional Agents!
Wonderful customer service. Easily accessible for any questions I have. Quick & responsive rate quotes.
Customer service is always on point, prompt and courteous. As small business owners we feel well cared for at all times.
great people providing great customer service 🙂
Always answer calls and emails. Take the time to explain and answer questions. Always friendly.
You get us the best rates for insurance and our agent Michelle always picks up our calls, is very professional and knowledgeable and we feel like we are in great hands!
For the most part I see insurance as a commodity. So I evaluate an insurance broker on two criteria. One are they responsive to questions and concerns, Two do they bring me choices and options. Using both those criteria, I give Seely and Durland high marks. They follow up quick and are extremely knowledgeable.
You guys are the best, always answer right away with any questions we have or price quotes and the prices are always competitive and many times lower than other quotes we received. We enjoy doing business with Seely and Durland and hope to have many more years with you.
Great Customers relations and always looking out for their client
We appreciate the quick response to requests for insurance certificates for our clients.
Assistance with claims is immediate and thorough. I always get a prompt answer when I call. Thank you!
Always available to help and answer any questions. Great customer service and great people!
You are very organized and consistant with your paperwork. There is not a lot of paperwork received in the mail like other companies that is a great thing.
Customer Service is on point!!!!
Seely & Durland made the opening a business in Warwick easier. They guided us the right way and made us feel at ease. Professional with a small town personal touch. Aces in our book.
Double S Smokehouse
Seely and Durland is a wonderful insurance company because they search for the best insurance for each individual’s needs. They suggest ways to save money and coverage that is important.
Great solutions to a complicated situation. Well done!
Dot was extremely helpful and timely in finding us the perfect insurance policy for our new business!
Seely & Durland gave me a competitive rate, a better plan, and a much more personal touch to insurance. Their staff really work their hardest for their clients and are always reliable and forthcoming with information. My only regret is not signing up with them sooner.
You provide excellent customer service, addressing all questions professionally and always striving to do what is best for your client.
Brianna was quick, efficient and super friendly on my last call. She made what I thought was going to be a long process simple and pleasant. Thanks!
That “personal” touch…
You’ve been responsive when I’ve had questions.
Because you pretty much always get it right. Whatever it is.
Stephen & Nannette Hoey
Perfect! Excellent — very happy with S&D!
We have loved doing business with Seely Durland and Michelle. We get excellent rates and service. .. always.
Always available with a quick response
My experience with this company has been extremely pleasant. Their customer service has been the best yet and the price they offered me was very suitable. Overall, I’m glad that I’ve switched my homeowner’s insurance provider to this company.
Michelle went above and beyond to get us a great rate for our insurance bundle. Friendly and efficient!
Your always able to help when needed and if there are any issues you do your best to try to solve them.
You have consistently provided competitive rates for quality policies, taking into consideration the specific needs of our organization. Sara always takes the time to ensure we understand our coverage and works with us to find satisfactory solutions for whatever situation arises. We have found all staff at Seely & Durland to be pleasant, professional and proficient!
Very helpful both in person and on the telephone.
Michele always goes above and beyond to make sure I have the correct product within my budget. She thoroughly explains coverages and is a pleasure to work with. She was able to find homeowner coverage for me after I declared bankruptcy, had two dog bite claims from my Pittbull, Ranger, and then my house burned down after I fell asleep with a cigarette in my mouth. She is the best!
We so appreciate the personal touch and Dot is always on top of things and calls me right back! All my questions are answered promptly and efficiently…I wouldn’t go anywhere else for insurance….
Awesome customer service
Helpful with finding a policy for my SPECIFIC business. Always very prompt to reply and Dot makes renewal easy.
I receive superior service from Dot. She takes care of every insurance need I have. Other than price, the service I receive is well worth doing business with Seely.
Happy to say again that we love Dot!
Dot is always a pleasure to work with. She is super knowledgeable and strives to provide value with each conversation. I am extremely comfortable referring business contacts and friends as I know they will be in very good hands.
Always a pleasure to do business with your company. Smaller
companies are your strongest customers.
Even though we have no policies with you at the present time I always recommend
your company whenever someone asks.
You always provide great service, answer questions and followed up with any concerns! Thanks!
I like the fact that you are a local business and human beings are there to answer questions and help customers. Unlike other companies where you’re treated like an account and a computer “helps” you.
GREAT customer service!
Sara always does a great job for us!
Friendly, efficient and professional.
I love that my phone calls and emails get answered immediately. It’s so appreciated that the employees are very personable, knowledgeable and efficient.
Very responsive immediately and friendly service. Michelle Dixon helped me the most through the process of switching insurance and adding my son and was always available.
Dot is by far the most outstanding agent I have worked with in the commercial insurance field. ALWAYS right on top of every request we have ever made. would and have recommend Dot to anyone!
friendly staff, keep up the good work!
I have known the Durlands for over 30 years. The staff is knowledgeable and the service is always prompt and thorough.
Your firm was quick to help us get insurance for our 50+year old sailboat.
Our thanks again.
You have always been a great agent to work with. Everything is done quickly and efficiently and you always have our best interests at the forefront.
When ever I call with an Issues they are taken care of promptly
I loved the customer service and felt that any time I had a question you made it a priority to answer. I also found that you are very easy to talk to with and very engaging in my insurance needs.
Great quality product. Great staff. Quick response time.
You always responded to our questions and attended to our needs in regards to several types of insurance that we needed.
Michelle and all of the Seely & Durland staff have been extremely helpful! It was easy to set up the insurance I need and Michelle has been very helpful when it came to upping the coverage for our second year of my renters insurance.
Tammy took care of all my insurance needs, without any hassle. She is the best and deserves a raise!
Customer service is always available and professional.
Excellent job – no problems. Other companies should take lessons from your agency!
Always someone there to call when we do.
You are always there when we need you, thank you.
Everyone there is professional and friendly. Always helpful.
Always available to satisfy our needs regarding our insurance.
I always get great and fast service. My questions are always quickly answered.
I’ve been with you for 20 years and always have been pleased with your friendly service, professionalism, and care.
Mike and Sherry Veneziali, Superior Auto & Collision Center
Seely & Durland Insurance Agency has been our agent for 20+ years. We have peace of mind knowing that all of our insurance needs are professionally handled and can concentrate on running our business. Thank you for all that you do!
Ability to complete most everything electronically, via email etc.; rapid responses to questions and attention to details.
Answered the phone; returned call quickly; acted quickly and effectively re question/problem/need.
Loved being able to turn to someone who knew us personally, and could help us with any and all of our insurance issues. Thank you for all your years of help!
Quick, easy, and accessible.
We are so grateful to Dot and her colleagues at Seely & Durland! They took the time to understand our organization’s unique set of insurance needs and were able to quickly find comprehensive solutions for us.
Michelle is by far the best insurance professional there is. She makes you feel like you are her #1 priority, every time you call. I would not consider going to any another agency, despite the fact that I moved an hour away. I love the personal, friendly service that Seeley and Durland have consistently provided to me and my family over the past 20 years.
You are all always very helpful and well informed when I call for assistance in any matters.
We have always received prompt, expert, and caring service from everyone at Seely & Durland.
I appreciate working with a local company, especially one that does a great job.
You are always there for us when we need anything. We have been very long time customers and always pleased with your service. Thank you.
Your staff is always courteous and helpful. I never have a problem getting the info I need and I always get prompt responses with my requests!!
Always get a straight answer and I can call whenever I have a question or concern.
We have been with Seely & Durland for a few years now, they are good folks to work with and were genuinely concerned that we get the proper coverage at a fair price, without the overselling that we have gotten with other firms.
Great customer service, always upfront with all issues and possibilities, returns phone calls and emails quickly.
SDI has always stressed proper coverage over price based on our particular circumstance. We’ve always appreciated the great service that Michelle provides us!
Nicole Santos Gregan
On behalf of an HOA, I was directed to Seely & Durland by a colleague after our prior agency was not helpful with a D&O policy that was about to lapse unexpectedly. I was put into contact with Dot Pinckney who was incredibly responsive, made a very tight deadline and was flexible when we needed to up our coverage. Even afterword, when there was confusion about a payment, Dot was proactive and got us an answer quickly so we did not overpay. Fantastic customer experience so far- thank you for your hard work!
Always get back to me right away with questions or concerns and super friendly.
I had an unexpected issue with my auto insurance. Thank you, Michelle Dixon, for handling my situation with care, concern and professionalism. I would highly recommend Michelle for any and all your insurance needs. ⭐️⭐️⭐️⭐️⭐️
Good service and answered calls right away. Hate when people don’t return calls.
You guys are always great — anytime I have questions or need anything, your representatives respond right away.
Dot was incredibly responsive, made a very tight deadline, and was flexible when we needed to up our coverage.
Always prompt service and friendly.
Everyone in the office is always cheerful and helpful. Been with S and D a very long time and never had a complaint.
Deanna and Thomas Cassella
I was pleased with every aspect of the process. Very easy to talk to everyone involved. I was also very thankful that I didn’t have to go online to complete any forms or to start the process.
Everyone at Seely & Durland is professionally trained to handle all of my insurance needs. I love the fact that I’m treated like family instead of just another name in the file. I’ve always left there with a smile on my face knowing that everything is handled 100%.
Everything you do is right by me.
I have been with Seely & Durland for all of my insurance policies since moving to NY in 1991. I have had several claims, but have never had any problem. Always great customer service!
Always there whenever needed. And always with a smile no matter the time.
It was a pleasure working with Brianna from our first contact until we signed the paperwork. She was knowledgeable, listened to our concerns, and was able to put together a product that works perfect for my family.
Seely & Durland are always on top of it, no matter what the questions are. I’ve used them for many years without ever a problem. Dot Pinckney is my favorite go to person. Thanks, Dot.
Extremely courteous and very clear with advice, plus a very quick response rate. What more do you need?
Brianna always answered my questions quickly. She made it easy to purchase the right insurance that I needed.
Edward Marron, Jr – Black Meadow Club Inc.
The insurance services that you provide are outstanding and it is a pleasure to work with your firm.
Friendly customer service and love that they shop around to find me the best rates.
I don’t ask for my insurance sent often, but when I do it gets there immediately.
Tammy and Michael Morgan
Everything was handled for me up to making the actual appointment for glass replacement. Great service!
Michelle is always polite, responsive, and great to work with.
Always there when needed and always looking out for their customers. Shopping policies, getting best & proper coverage, etc.
Great customer service and the best rates possible.
Everyone always willing to help whoever needed.
Always friendly, responsive, and answer questions fully.
Michelle has the best service skills I could expect. Knowledgeable, professional, and a good sense of urgency.
Personal service and small – town feel of an agent that offers broad coverage.
You personally know us well and always have our best interest at hand!!
Charles A. Ehlers
Always fast, friendly service.
You are always available for questions.
Joe & Karen Ulrich
You make it feel like home.
The service at this office is far superior to any other insurance agencies I have ever dealt with.
I love Seely and Durland because they are always in your corner. Any questions you have, they answer. I never feel like I have to hesitate to reach out to them.
My family has been using Seely and Durland for years now. We use them for our car, home, and business insurances. Michelle and the entire team are friendly and courteous. They answer you back in a timely fashion whether via phone or email and always look to see what they can do to get you the best policy and rates.
I am very satisfied with the service I receive.
You are the best! Always prompt to return calls, emails, thoroughly and patiently advise and answer questions.
Quick replies and prompt service.
Anthony and Jeanne Lampazzi
Michelle and the team are always helpful and work with you to resolve questions without a lot of bureaucracy.
Proactive, Responsive, friendly honest service.
The service is great. Thank you.
Our business has been using Seely & Durland Insurance for a very long time, longer than I can remember. They are always there to assist with a very quick response time. They have helped us save a lot of money in switching many different policies to be carried with them.
Always available and provides immediate support. Your agency is always very supportive and resolves claims and issues promptly. Nothing needs improvement. NYCM is a great company to deal with, and Seely & Durland suggested many years ago to work with them, and it was the best choice for me.
We’ve worked with Michelle for over 10 years and she’s always been great with us. She’s always accessible, always helpful, and extremely knowledgeable.
Always helpful and so very nice. Thank you for all you do. We were insured with you through my previous job and since I spoke so highly of you, my new employer welcomed the chance.
Everyone at Seely and Durland goes out of their way to help with any questions or concerns we may have. Working with Michelle especially has always been a pleasure. Michelle is a Godsend! She has guided us through all of our insurance needs for years and we couldn’t be more grateful for her patience, knowledge, and kindness!
Your company (Michelle) is always so helpful.
Friendly and fast service. Never tried to sell me anything. Are always there when I need them. GREAT SERVICE, VERY PROFESSIONAL. I PLAN ON STAYING WITH THEM FOR A VERY LONG TIME.
We have been with Seely for a long time and have always received exceptional guidance, support, and service. Well done!
Karen and Joe Ulrich
When we think of Seely & Durland, all I can say is “There’s no place like home.”
To be honest, with all the offers out there from other insurance companies, the reason that we have continued with Seely & Durland is because we can always count on being able to directly contact you. And we can count on prompt, courteous service.
William & Regina Wittosch
Always, even for a simple question or for an improvement in all of our coverages, you folks are a pleasure to deal with. Improvements — none we can think of at the moment.
It is always a pleasure when you are treated the way you should be as a customer/client.
Michelle and the team are always helpful and work with you to resolve questions without a lot of bureaucracy.
The Polish Legion of American Veterans Post #16 has had the pleasure of working with the Seely & Durland Insurance Agency for over 15 years. Whenever I need anything, everyone there go above and beyond to assist me — that means a lot . So if you are looking for a really great insurance company, call Seely & Durland and get the best.
Dealing with a home town company is number one in our book. They always have our best interest at heart!!
Our business has been using Seely & Durland Insurance for a very long time, longer than I can remember. They are always there to assist with a very quick response time. They have helped us save a lot of money in switching many different policies to be carried with them.
I have been a customer of Seely and Durland’s for 30 years their service is excellent , they answer any of my question quickly and accurately, offer me options on different products and take care of any claims without issue.
Can’t say enough good things about Garrett and his team. Sarah, my agent is always available, with guidance and answers. Thank you Seely & Durland! I would highly recommend this agency.
The staff at Seely and Durland is a pleasure to deal with. We recently had a claim. The incident was handled quickly. We were very satisfied with the service there and have been with them for over 30 years.
Always there when needed, very important to me to be able to call with a question and get an answer immediately either by phone or email.
Karen & Joseph Ulrich
When we think of Seely & Durland all I can say is “there’s no place like home”.
The folks at S&D are smart, and really know their stuff. I always feel that they are working for their customers and not for the insurance companies, and that gives me great confidence that I get the best insurance advice, coverage, and rates possible.
Love the new App, really cool stuff, but it is always about the people that you work with at Seely & Durland.
We highly recommend Seely & Durland Insurance. Garrett Durland and his team are responsive, attentive to our needs and professional. We couldn’t ask for a better service. Thank you!!
Always responsive and helpful. Very proactive.
You were great in taking care of our needs in a timely fashion! I called you about a quote for an event we were having, you did your research and came up with the cheapest quote that we had received, and I had called two other insurance agencies prior to you. You were also pleasant to deal with and answered any questions I had. i would definitely recommend Seely and Durland!!
Jonathan Geissler at Seely & Durland was absolutely amazing to work with. Exemplary service and expertise. You just don’t get this kind of service anymore. Highly recommended!
Tammy is wonderful – very knowledgeable and efficient. Customer service is great with quick response time to questions and requests. Love our one stop shopping!
Michelle is very knowledgeable. If there is something she is unsure of and needs to research, she gets back to me in a timely manner.
Prompt and friendly service.
Our business has a lot of moving parts. Many departments that need to be cared for in their own way. I find that you are always there to help when we need it!
Great service always!!
Excellence service and response time.
Michelle is just wonderful. She made this part of my homebuying process ridiculously easy by being so efficient and patient.
Always there with personalized service.
You always answer our inquiries timely and follow up when needed.
Great customer service. Warm & welcoming professional staff.
Love Michelle Dixon!
Always available and works to save me costs.
Appreciate the professional and knowledgeable information and support I receive whenever contacting the Seely & Durland Insurance Agency. Thank you!
Great customer service and the best prices for my insurance needs.
You shop for best rate and I can always get my agent by phone.
Good service quick response to inquiries knowledgeable.
Great communication, very personable.
The agents at Seely and Durland have always been courteous and helpful! Whatever question or claim, they efficiently handle the situation.
When we came to Michelle, our rates for home/auto were cut by 1/3. She is available for questions and concerns and returns messages very quickly. So, for rates and service, I am very satisfied.
Community minded. Receptive, responsive and professional! All around solid agency.
Prompt responses, good customer service.
Bartley & Barbara Baker
I would just like to say the service from Seely & Durland has always been quick and courteous. Thank you very much!
Liz, All County Window Cleaning
I’ve been using Seely & Durland’s portal to get insurance certificates for almost a year now. The site is easy to navigate and makes creating the certificates a very quick process!
Any claim was handled promptly and very professionally. I have always had a good experience with any claim I have had. Very happy with Seely & Durland. No improvement needed.
Everything was done well and in a timely manner. Nothing to improve on.
Rylex Custom Cabinetry and Closets have worked with Seely & Durland for many years. As our business has grown, we’ve relied on their expertise to help us make decisions that protect our changing company. We know we can depend on them to take care of any questions or issues that arise with professionalism and integrity.
Rue & Joan Kamna
My husband and I were very pleased with your agency through the whole claim process. Since day one everyone at the Warwick office has been courteous and helpful.
Daniel A. Weslowski, Jr., Dan’s Lawn Care, LLC
Thank God Seely & Durland reviewed my insurance coverage when they did! I was told by my original insurance agent that the large renovated barn on my property, which I used as my business shop, was fully insured under my homeowners policy. Seely & Durland pointed out the business exclusion on my policy, which eliminated coverage on my shop. Two years later after switching to Seely & Durland, a fire completely destroyed my barn – a claim of over $400,000! Seely & Durland saved me from what would have been a devastating loss.
Kevin J. Mulqueen, CLU, ChFC, CFP
Thank you for your exemplary service in seeing to my personal insurance needs. Your trusted advice, valuable analysis, and placement with well-rated carriers demonstrate that you not only know your craft, but will only use resources and companies that will stand the test of time. Thank you for your help. I am very comfortable recommending you to any of my clients or friends.
We were dissatisfied with an action our previous insurance provider was planning, so we cancelled them. Our new agent, Michelle, at Seely & Durland, was able to quickly set us up with a new insurance company and save us some money at the same time. We were extremely satisfied with the attention and level of service that we received.
Linda is the best! She always takes time to listen to the issue and explain options. She is always professional!
SDI has provided me with very good customer service. They return calls when I leave a message, and have actually saved me money over time. I believe they’re honest and care about both their customers and their community. There is ample evidence for this last claim – that they care about their world, which is also mine – and make an effort to make their mark in a positive way.
You couldn’t ask for a better insurance company. They took care of me when I needed it. Found me the cheapest insurance for my car and apartment. Fast service, Excellent and A+ all the way. My agent, Michelle, is the best, period. Thank you, Seely & Durland.
Nancy & Donald Driscoll
Linda Decker is the most professional agent, and always willing to help and assist with claims. Thank you.
Bart & Mary Ellen O’Brien
All areas were handled well! Kudos to all!!
Overall a very positive experience. Claim was handled quickly and professionally.
Every aspect of the handling of my claim was done with excellence, courtesy, and speed. I have already recommended and will continue to recommend the Durland Agency.
Excellent service — hard to improve upon!
William & Alberta DeFreese
Everyone I spoke to through the company itself and Linda answered all my questions and was very prompt with handling my claim.
From my first call to Seely & Durland to picking up my car, it couldn’t have been more stress free. Thank you.
Linda Decker is wonderful! She always responds promptly, makes the process much easier, and provides appropriate guidance.
Valley Electronic Inc.
Overall, you made our experience easy and stress free! Thank you to your entire staff!
I have no complaint about my insurance company or Seely & Durland.
Ronald & Patricia Duelks
Again, Linda Decker has been our agent for years. She is always warm and compassionate when we have a problem. She is so wonderful.
Very satisfied with the way this claim was handled.
Linda Decker was with us every step of the way. The Hanover adjustor was incredible! Seely & Durland, Hanover, and Enterprise Rental made it look easy!
The people I spoke with at the agency and the claims adjustor from MetLife were all kind, courteous, and understanding of my situation and claim. I am very pleased with the recent experience and result.
Tammy took my claim and Linda followed up on it. Linda did an excellent job. I am so happy with the outcome. Everyone at the agency is so courteous and professional. I think that is why the agency is so successful.
Joanne & Gene Iannuzzi
I received a call back within the hour and had an appointment set up immediately. The Safelite technician was on time, knowledgeable and courteous. Michelle and Linda once again went over and above. Thank you.
Marcus & Barbara Millspaugh
I was not left guessing during the entire experience.
Easy to report, easy instructions and advice. Thank you.
Trattoria Viviano Inc.
We’re confident in your diligence in expediting and overviewing our claim.
Barry & Veronica Speiser
Seely & Durland has always been excellent.
Lori & Kenneth Myruski
Everyone in the office was very polite and helpful.
Ronald & Barbara Wilhelmy
Everyone was excellent & very professional!
Your company always responds quickly and provides the best customer service.
Excellent service! Dot is wonderful and very professional.
Your agency is a pleasure to work with!
Bartley & Barbara Baker
Always courteous, prompt, and satisfactory. Thank you.
No improvements needed! Great service!
Christophe Laudamiel, President, DreamAir
Very timely, responsive; adapt themselves in different case scenarios; can-do attitude and friendly.
Douglas & Susan Schuler
We are very satisfied with the service – in less than two weeks our claim payment was received and appointment for repair was made.